Terms of service

1. Who this agreement is with

These terms are between you and INNOVIDEN OE (WEB DEVELOPMENT-INTERNET SERVICES), Zalokosta 8, Kolonaki, Athens, Greece ("we", "us"). They govern your use of the PgSender mobile apps and this website. Installing or using the app means you accept them. If you do not, do not use it.

2. Your account comes from your provider

PgSender accounts are not sold or opened here. A provider - the agency, business or service company you already deal with - opens an account for you under its own agreement with us, and decides which parts of the app you get.

That means your commercial relationship is with them. Pricing, invoices, refunds, what your account may do, and whether it continues to exist are matters between you and your provider. If their agreement with us ends, your access ends with it. We support the app itself; we cannot restore an account a provider has closed.

3. Keeping the account secure

Keep your credentials to yourself and do not share a login. You are responsible for what is done through your account. Tell your provider, and us, promptly if you think someone else has got into it.

4. Acceptable use

You agree not to:

• break the law with it, or use it to send unlawful, deceptive, harassing or infringing material;
• send messages to people who have not agreed to receive them, where the law requires their consent, or ignore an opt-out;
• try to reach data belonging to another account, or probe, scan or overload the service;
• reverse engineer, decompile or extract the source of the app, except so far as the law says you may despite this clause;
• resell, rent or sublicense access, or strip out or replace the marks in the app, unless your agreement with us says you may;
• use automated means to scrape the service, or run it in a way designed to avoid limits or charges.

5. Your content

The business data in the account - contacts, messages, posts, files - belongs to the business it came from, not to us. You give us only the permission we need to host, process, transmit and display it in order to run the service, and to keep backups. We do not use it to advertise to anyone and we do not use it to train general-purpose AI models.

You are responsible for having the right to hold and send the data you put in, including consent where the law requires it before contacting someone.

6. Availability and changes

We aim to keep the service running and will not promise perfection. Features change; parts of the app may be added, altered or withdrawn. Where a change materially reduces what you get, we will give reasonable notice through the app or your provider.

Old releases are eventually refused so they cannot keep talking to a system that has changed underneath them. Keep the app updated.

7. Services you connect

Where the app connects to another service - a social network, a messaging channel, a calendar, an advertising platform - that service's own terms govern what it does, and it may change or withdraw its access to us without notice. We are not responsible for a third party's acts, outages or decisions.

8. App Store and Google Play

You must also comply with the rules of the store you installed from. Where you downloaded the app from the Apple App Store, the following applies:

• this agreement is between you and us alone, not with Apple;
• Apple has no obligation to provide any support or maintenance for the app;
• if the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price if there was one; to the extent the law allows, Apple has no other warranty obligation;
• Apple is not responsible for addressing any claim about the app, including product liability, legal non-compliance or consumer protection claims, or any third-party claim that the app infringes intellectual property rights;
• Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

You confirm that you are not located in a country subject to a United States government embargo or designated a terrorist-supporting country, and that you are not on any United States list of prohibited or restricted parties.

9. Suspension

We may suspend or limit access without notice where it is necessary to stop harm - an account being abused, a security incident, a legal demand, or use that threatens the service for others. We will restore access as soon as the cause is dealt with, and tell your provider why.

10. Warranties and liability

The app is provided as it is. Beyond what the law requires of us, we make no warranties, express or implied, including of merchantability, fitness for a particular purpose or non-infringement.

We are not liable for indirect or consequential loss, lost profit, lost revenue or lost or corrupted data, and our total liability arising out of the app is limited to the amounts paid for it in the twelve months before the claim.

Nothing in these terms limits liability that cannot be limited by law - including for death or personal injury caused by negligence, for fraud, or under the mandatory consumer protection rules of the country you live in. If you use the app as a consumer, you keep every right those rules give you.

11. Ending it

You may stop using the app at any time and ask for your account to be deleted - see deleting your account and data. We may end this agreement on notice, or immediately for a serious or repeated breach of section 4. Sections 5, 10 and 12 survive.

12. Governing law

Greek law governs these terms, and the courts of Athens have jurisdiction. If you are a consumer resident elsewhere in the European Union, you keep the protection of the mandatory law of your own country and may bring proceedings there.

13. Changes to these terms

We may update these terms. The date at the top changes when we do, and material changes are announced in the app or through your provider before they take effect. Continuing to use the app after that means you accept them.

14. Contact

INNOVIDEN OE (WEB DEVELOPMENT-INTERNET SERVICES)
Zalokosta 8, Kolonaki, Athens, Greece
support@pgsndr.com